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If you’re experiencing financial difficulty, you must complete AFCA’s online form that gives a Statement of your Financial Position.

It’s important that you provide documents that will help support your complaint (eg bills, contracts, notes from phone calls) and advise if there are circumstances that might be relevant to your complaint for example, illness, bereavement, domestic violence or a physical or mental health condition. How does someone make a complaint with AFCA? If this is declined or it hasn’t responded to your request – AFCA can help.ĪFCA can also help if you’ve received a default notice when you’re experiencing financial difficulty, or the company continues action against you to recover a debt after you’ve made a financial difficulty request. If you’re unable to make repayments to your credit obligations (eg credit card, payday/home /personal loan), contact your credit company first and ask for assistance. What types of financial difficulty complaints can AFCA help with?

personal/home/investment and business loans.

credit products (eg credit cards, store/gift card and interest-free deals).

Small hand-built cabin tucked in the back of the lot.How does AFCA help Australians with a financial complaint?ĪFCA is a free and independent financial ombudsman for individuals and small businesses who have a complaint about a financial product or service. Secluded with 5 acres yet conveniently close to town. HardiPlank exterior provides low maintenance and durability. Front porch and large rear deck provide plenty of room to enjoy nature at this mountain getaway or full time residence. Basement offers family room, full bath, storage areas and large 2 car garage. Upstairs is two more bedrooms and full bath. Kitchen with custom cabinets, granite countertops, stainless appliances, island providing place to sit next to a wall of windows. Living room has vaulted ceiling with 2nd level windows providing lots of natural light and a fireplace. Master bath has double vanity, large tile shower, jet tub and large walk in closet.

Large master suite with high ceilings and wall of windows for natural light. Great floor plan with beautiful hardwood and tile floors throughout.